Shipping Policy

Standard International Shipping: 7-12 business days with 1-4 processing days

All orders will be shipped from our warehouse within 3 business days. Please note, during peak holiday seasons, allow up to 6 business days for processing.

For US Residents, the orders are shipped by the US Postal Service. After processing and leaving the warehouse, items usually take between 7-12 days to arrive. If your order exceeds 25 business days, kindly reach out to us for assistance. Please understand that shipping delays beyond our control do not qualify for refunds.

Pre-Ordered Items:
If your order contains pre-ordered or back-ordered items, we will ship available items immediately and ship the remaining items upon availability. If you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive separate shipments for multiple items within your order.

Tracking Your Order:
Upon order confirmation, you'll receive an email or text message containing a Tracking ID and a link to monitor your package's trip. Tracking information may take 1 to 3 working days to appear.

Wrong Address Disclaimer:
It is crucial to ensure the shipping address entered during checkout is correct. We do our best to speed up processing and shipping times, therefore, there is a limited window for address corrections. If you suspect an error in your shipping details, promptly contact us.

Understanding Item Processing Time

The Item Processing Time is the period of time from receiving your order to physically dispatching your order. After receiving your order, we conduct quality control tests to ensure the product's quality prior to shipment to meet your satisfaction. This involves detailed in-house checks.

The total processing time varies depending on the complexity, design, and size of the specific product. Larger orders will naturally take longer. The average processing time is approximately business days. Please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc.

If your order includes very popular items that are experiencing stock availability issues, then the order can take between 4-9 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays.